This website, including all the information provided through it, is owned by Grace Baseme (“Company”, “we”, “our”, and “us”).
The Terms And Conditions (the “Terms”) set out the general conditions of use of our services, products, and the website; www.gracebaseme.com (the “Site”), and how you access our content and services, either as a paying customer or simply a website visitor.
By accessing and using this Site, you agree to be bound by these Terms. Please read them carefully.
The material appearing on the Site is provided as information about Company’s services, products, events, people, community, membership, and subscriptions (collectively the “Product”, "Products"). Company and its directors, agents, employees, and affiliates assume no responsibility or liability for any consequences resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to on this site.
Any information by or on this Site is provided for promotional or informational purposes only and is not to be relied upon as a professional opinion. By using this Site, you accept and agree that following any information or recommendations provided is at your own responsibility.
Users must not use the Site in any way that causes or may cause, damage to the Site or impairment of the availability or accessibility of the Site. Users must not use the Site in any manner that is unlawful, illegal, fraudulent, or harmful.
The following terms and conditions form a binding agreement (“Agreement”) between you and Company, a company incorporated in France. Company may change, amend, supplement, and replace these terms and conditions without advance notice. Your continued use of this Site after any change means you have accepted the changed terms and conditions.
All materials created by the Company on this Site are protected by French copyright laws. All materials belong to Company, including those with the absence of a registered copyright symbol.
Users wishing to use any content from this Site must obtain written permission from the Company at support@gracebaseme.com. Unauthorized use may result in legal action.
This Site may contain links to third-party websites. Any linked sites, materials, and pages are not under the control of Company. We are not responsible for the content in any related website, nor for any losses or damages you may incur because of the use of any such website. Company accepts no liability for any errors or omissions in third-party websites. We provide these links to improve your use of the Site, enable you to connect with us on various platforms, and help Company offer the most accessible services for you and conduct transactions.
If materials on the Site are available for download, you are granted a revocable, non-exclusive license to download these materials for personal, non-commercial, temporary viewing only. If the license is revoked, users must delete or destroy any downloaded materials immediately.
This is the grant of a license, not a transfer of title, and under this license, you may not change or copy the materials;
3.1. You may not use the materials for any commercial purpose or any public display (commercial or non-commercial);
3.2. You may not share or transfer the materials to another person or “mirror” the materials on any other server.
3.3. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
If Company discovers that you have illegally misappropriated or used any of the intellectual property you were granted access to, you will be blocked from any future Products and will seek any extent of legal remedies and you will be required to cover all legal fees necessary to enforce these rights.
We love to share our clients’ successes from inside our Products. By signing up for the Product, you grant the Company permission to use any testimonials in our marketing materials and promotional efforts.
Testimonials may be attributed using your first name, and last name or the initial of your last name unless you specify otherwise.
This includes but is not limited to unofficial testimonials, words of praise via any other platform including but not limited to Instagram stories, public posts or posts inside our Facebook groups, and direct messages with us. We will blur last names on screenshots used, and you understand that all confidentiality provisions apply and that testimonials are the only exception to our confidentiality obligations.
We want you to be 100% satisfied with the Product. However, we also want to ensure that clients have given the Product a fair shot and have applied their best effort to the methods and strategies. To request a refund, contact us within 30 days of purchase, providing details of your efforts and reasons for dissatisfaction.
Please contact us at support@gracebaseme.com within 30 days of your enrollment to qualify for a refund.
We follow a ‘Do The Work’ Refund Policy which means you must include ALL required, completed work with your request for a refund. If you request a refund and do not include all required work by your 30th day, your refund will not be accepted. All refunds are discretionary as determined by Company.
We are about honesty, fairness, and customer satisfaction. We have no problem issuing a full refund if you have tried your best and done the work, but the Product was not fitting for your business and/or business goals.
5.1. An example of a situation where we wouldn’t grant a refund is if a client does not put in any effort, does not try at our Product material, does not take full responsibility for their success, and then asks for their money back. We also do not offer refunds for: (1) attempts to use the refund policy to opt out of any existing financial obligation and/or payment plan already committed to us upon signing up for our Product, (2) change of business direction after purchasing the Product, and/or (3) inability to complete the Product within the predefined access period.
5.2. An example of a situation where we would give a refund is if you do the entire Product, try your best, share with us what you gained, and then provide an objectively fair reason you want your money back.
This means we are expecting the following documents and tasks to complete:
Proof of all content and worksheets being completed.
A link to your online platform proving that you have implemented the recommended actions, steps and resources accordingly and have made an effort of using our Product with screenshots included.
Screenshots of:
Proof of market research survey with at minimum 5 responses from a real audience
An entire ‘Signature Offer’ outline created
Proof of initiating requests and promotion for people to join your signature offer
Facebook, Instagram, TikTok, or Snapchat stories proving your attempts to cultivate and connect with an audience
Proof of your ‘Presentation Deck’ outline, registration page, social media launch promotion, and emails delivered to your list
Proof of using our tools to validate a profitable niche
Ideal audience profile created using our market research strategies and tools
Proof of active participation, initiative, and responsiveness in the private areas of our Product.
A progress rate of at least 80% within the Product.
Screenshots and proof that you have attempted to ask questions when experiencing challenges during the Product
A minimum one-page write-up on the top 3 benefits you have gained from the Product and a fair reason why you think the Product did not work for you.
Disclaimer:
Due to the digital nature of our Product, we do not offer refunds for those who do not do their due diligence to ensure the Product is the right fit for them. It is the customer’s responsibility to carefully review our sales page and terms and conditions before purchasing, using or accessing any of our services, products and Product. Please note, we do not offer partial refunds for our Products and our exclusive bonuses and Product extensions are non-refundable under any circumstances.
The Company retains the right to blacklist you from accessing all materials, Products, products, or services in the event of unpaid balances, disputed payments, or intellectual property theft. If blacklisted, you will be notified by email. To resolve disputes or request reconsideration, contact us at support@gracebaseme.com.
We will remove a client from the blacklist at the discretion of Company. Under the conditions that:
(1) the outstanding balance has been paid in full and
(2) that the client will not be eligible for a refund for the rest of their Product access.
6.1 In the event that a client wants to regain access to our Product after disputing a payment(s), the client agrees to pay the fee for each payment previously disputed.
The Company offers multiple payment options at the time of purchase, allowing you to either pay in full or in monthly installments. If you opt for a payment plan, you will be responsible for paying the remaining invoices unless you obtain a refund through our ‘Do The Work’ Refund Policy.
Late payments may incur additional fees. Failure to make timely payments may result in suspension of access to the purchased materials.
By signing up for our payment plan, you agree to pay the entire balance owed on your payment plan. If you wish to pay off your remaining account balance in full, you can do so at any time, but to be eligible for our discounted pay-in-full price and bonus, you must email us within 30 days of enrolling. In the event that a payment is not made, Company will temporarily suspend access until the payment(s) is caught up. After three failed payments, you understand Company may contract a collection agency to collect the money from you.
Please note, Company will not be held accountable for any foreign transaction fees charged by your bank.
In the event that your agreed-upon payment plan is broken, our team will permit a three-month grace period and will actively work with you to get payments back on track. However, after three months of delinquent payments, you will be charged a 10% fee of the monthly payment due for every month of missed payments after that, for up to one year.
The 10% late fee will only commence after your initial three-month grace period.
For example:
If you have paid the first three months but then pause your payment plan for the fourth month and fail to get back on track after three months, you will owe 10% for EACH month (up to one year) that your account is inactive. You will have to pay this amount before you can re-access your account.
8.1 To get back on track with our Product after 3+ months of delinquent payments, you must make up for ALL past due payments and late fees. Your access will be re-granted once your entire account is paid off.
Product clients receive 12 months of unlimited access to our Product and private client community. Client access activates immediately upon enrolling in the Product, and we do not offer account holds. We understand everyone goes through the Product at their own pace, and if for any reason, a client is unable to complete the Product within the 12 months access period, the client will have an option to opt-in for our paid Product extension.
Our team actively updates our Product to ensure the majority of clients' biggest roadblocks are anticipated, minimized, and addressed. Clients are automatically granted access to any updates within the Product and the Product Benefits during their 12 months of access. Please note, enrolling in our Product does not grant free access to any future benefits other than the ones promised to be offered at the time of enrollment. Benefits are non-refundable and cannot be exchanged for any other benefits. If you enroll in our Product within 30 days of an additional benefit being offered to new clients during enrollment, we will happily grant you access to this benefit free of charge!
We make no guarantees about the success you will achieve from using our Site, Product, services, or any free offers. All advice and information provided on the Site are intended for general informational purposes only and should not be construed as professional advice.
We will do everything for you to succeed, but we make no guarantees since we try our best but can only control so much about your success through our work. You understand that Company makes no guarantees regarding any results based on any action or inaction relating to your life, accounts or businesses based on the information we share or services we sell or share for free through the Site.
Ultimately, we will not be responsible or make any promises about what will happen in your life and business. Even if you have worked with us as a client before and had certain results, we make no guarantee that they will happen again. We cannot be any more clear about this: We are here for you and want you to succeed, but we make no promises regarding results and make no guarantees.
These terms and conditions, along with any other legal notices, policies, and guidelines of the Company linked to or contained on this Site, constitute the entire agreement between you and the Company regarding your use of this Site. They supersede any prior understandings or agreements, whether oral or written, regarding such subject matter.
This Agreement may not be amended or changed except by Company.
The Company reserves the right to amend these terms and conditions at any time. Any changes will be posted on this page and it is your responsibility to review these terms regularly.
Company may revise these terms of use for its website at any time without notice. By using the Site, you agree to be bound by these Terms.
In no event shall the Company or its affiliates be liable for any damages, including but not limited to, loss of data, profit, or business interruption, arising from the use or inability to use the materials or content on the Site, even if we have been notified of the possibility of such damages.
Users are responsible for ensuring that their use of the Site complies with all applicable local laws and regulations.
Any claims relating to the Company's website shall be governed by the laws of France, without regard to its conflict of law provisions. If a dispute arises under these terms and conditions, we agree to first resolve it with the help of a mutually agreed-upon mediator in the region of Auvergne-Rhône-Alpes, France.
Any disputes arising out of or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of France.
In the event of any disputes arising out of or relating to these terms and conditions, the parties agree to first attempt to resolve the dispute through negotiation in good faith. If the dispute cannot be resolved through negotiation, it will be settled exclusively by binding arbitration under the rules of an arbitration organization.
As a condition of your use of the Site, you indemnify Company and its directors, agents, employees, and affiliates from and against all liabilities, expenses (including legal fees), and damages arising out of claims resulting or arising from your use of this Site.
Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
If you have questions about Company’s terms and conditions, services, and practices, please contact us at support@gracebaseme.com and we will do our best to respond to you as soon as possible.
Thank you for reading our terms and conditions.